Frequently Asked Questions (FAQs)
What is Kaarpool?
Kaarpool is a convenient ride scheduling service designed to simplify your school commute with efficiency, safety, and a whole bunch of smiles!
How does Kaarpool ensure child safety?
The safety of your little ones is our number one priority. We have strict verification processes for drivers, real-time location tracking, and a secure platform that keeps tabs on the entire journey.
How do I sign up for Kaarpool?
Signing up with Kaarpool is as easy as pumpkin pie! Just head over to our website or app and follow the step-by-step instructions. If you need any help, our friendly customer service team is ready to assist.
What makes Kaarpool different from regular school transport?
Unlike traditional school transport, Kaarpool offers personalized routes, seamless scheduling, real-time tracking, and fosters a sense of community with its carpooling benefits.
Can I track my child’s commute in real time?
Absolutely! With our app, real-time tracking is at your fingertips. You'll know where your child is and their ETA, always.
Can we trust Kaarpool drivers?
Every Kaarpool driver goes through an extensive and rigorous background check. Our drivers are seasoned professionals who are as dedicated to your child's safety and comfort as you are.
How is Kaarpool beneficial for schools?
Kaarpool streamlines pick-up and drop-off, taking a load off the school administration and helping the school save on Overhead cost of Dismissal Process. Plus, it can foster a sense of community among parents and help reduce traffic in school zones.
What happens if the scheduled ride gets cancelled?
Life throws curveballs, and when they come our way, we work hard to ensure minimum disruption. In case of ride cancellations, we would quickly coordinate to arrange another ride.
What areas does Kaarpool service?
Currently, we are launching in select locations. To help bring Kaarpool to your town, get in touch with us!
Can I change or cancel my child’s ride?
Absolutely! Our platform is flexible and allows you to manage your child's ride schedule in real time.
What's the process to join a carpool in Kaarpool?
Our in-app features allow you to connect with other parents from your child's school, helping you set up carpool groups. Finding a carpool buddy has never been easier!
How do I pay for Kaarpool services?
Payments are handled digitally through our secure platform. You can add your preferred payment method on the Kaarpool app to easily manage transactions.
Is Kaarpool more cost-effective than ordering a private taxi?
Absolutely! By pooling rides with other parents in your community, Kaarpool makes commutes more economical than private taxis, and a whole lot more fun!
I am not a parent. Can I still use Kaarpool?
Absolutely! If you are a guardian, nanny, babysitter, or family friend, you can register with us after passing our robust verification process.
What measures does Kaarpool take to prevent COVID-19?
We take the health and safety of our riders very seriously. We follow all local health department guidelines including that of COVID-19 to make sure every ride is safe and hygienic.